You’ll learn everything you need to know about IP codes at the preceding link, but IP43 means there’s very little protection from fine particulate matter, such as dust, and that the keypad is only protected from water sprays.Īs it turned out, my home city of Portland, Oregon suffered a highly atypical snowstorm shortly after I deployed the BenchSentry Connect. Speaking of weather protection, Genie says the BenchSentry has an IP43 weatherization rating, which isn’t very strong, and it applies only to the box’s electronics and its numeric touchpad. Michael Brown/Foundry The BenchSentry’s electronics don’t have strong protection from the elements This resulted in my breaking the plastic retaining clip that holds the damper to the bracket inside the box.
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The BenchSentry documentation that tells you how to assemble the dampers that keep the lid open are in an addendum to the primary instruction manual, which I overlooked.
This includes connecting the bench’s power supply to a weather-protected outdoor outlet and then connecting the bench to your home Wi-Fi network.
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With that issue out of the way, I set the box near my front porch-my porch being too small to accommodate it-plugged it in, downloaded the BenchSentry app (available for Android and iOS), and proceeded to finish setting it up. The company says it has since redesigned this component to eliminate this problem. The damper will come loose from the bracket without the clip, so BenchSentry sent replacement parts. This clip fits into a groove on the damper and holds the two components together. In the process of guessing how to assemble the dampers, I broke off a flimsy plastic clip on one of the side brackets. the steps explain how to connect the box’s only moving parts: the dampers you attach to brackets on the interior sides of the box and on its lid that allow the lid to open and close.Īlso not mentioned in the assembly instructions: The fact that you can use a provided hex wrench to tighten the resistance of the dampers, so the lid will stay open while you’re loading or retrieving packages. Printed as a wholly separate addendum, which I overlooked until it was too late. The problem I encountered involves key installation steps that were omitted from the printed instruction manual. When the BenchSentry Connect arrived, I was suprised to discover that it needed to be assembled.
This other BenchSentry model retails for $279.00. The non-connected model doesn’t include the keypad or any of the other electronics this model has, but they can be added later. The BenchSentry Connect, from the garage-door opener manufacturer Genie Company, aims to solve the problem, but it’s far from a perfect solution.īenchSentry also offers a non-connected version of its Wi-Fi-connected box, which we reported on earlier but have not reviewed. While it’s true that many merchants (Amazon in particular) tend to replace stolen packages, that doesn’t make the theft any less of an inconvenience for the buyer, and such e-tailer largesse certainly isn’t sustainable over the long run. Porch pirates are the bane of e-commerce. But you’ll need to put it together, and I encountered some quality issues that the manufacturer says will be remedied in the next production run. The BenchSentry Connect is a smart delivery box that–assuming delivery people do their part–will eliminate any problems you have with porch pirates.
Some flimsy elements in the hinges (since redesigned).
Poor-quality assembly instructions omit a key step (since remedied).Delivery tracking app doesn’t allow you to manually log deliveries.Electronics aren’t robustly protected from the elements.Delivered as a flat pack and must be assembled.
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